Policies: Cancellations & Website Usage

Tour & Mountain Bike Shuttle Cancellation Policy

No refunds are given for cancellations made with less than 24 hours advance notice. Refunds are given for cancellations made with more than 24 hours advance notice, less a 10% administrative fee. Inability to provide tours or shuttles due to acts of god will receive a full refund.

Website Usage and Privacy Policy

This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted anonymously to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Turquoise Tours & Events, Inc.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Please visit https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer for more information about cookies and how they are used on the internet.